Got a Fujitsu Lifebook, Amilo or Stylistic laptop that won't boot, or all your files on a failed hard disk? We recover data from Fujitsu laptops (and Esprimo desktops) by working on the hard drive directly within our professional laboratory.
All of our Fujitsu jobs get a free diagnostic. We give you one fixed quote in writing before carrying out any work. The cost of recovering one drive or SSD is £300 + VAT, and on all logical recoveries, you only pay if we recover your data.
From a non-booting, ageing Fujitsu Lifebook to a spill on your keyboard, these are the types of faults we commonly encounter.
If a Fujitsu Lifebook powers on but does not open Windows, it typically suffers from either a corrupted operating system or a failing hard drive. Your documents and photographs are typically intact and can be recovered by simply reading the data off the drive on our bench.
Older Lifebook and Amilo laptops use 2.5-inch hard disk drives, which "click", "stall" or disappear as they age. A mechanical fault is repaired using donor parts on our head-swap bench.
Newer Lifebooks use SATA or NVMe solid state disks (SSDs), and those can drop offline when the controller or the firmware has a problem. We recover those at controller and firmware level rather than with consumer software.
When a spill happens, liquid gets into the keyboard and reaches the board and the drive connector. The drive will usually survive if corrosion is stopped early, so turn off the power, contact us for a quotation by phone on 0800 689 0668 or by using our free online diagnostic tool, and send us just the drive quickly.
Laptops are sensitive devices and even a slight jolt during normal operation may cause a hard drive’s head(s) to crash. It is best to simply shut down the laptop immediately. Do not restart again and again as this may result in scoring the platter(s).
A failed Windows update or corrupted file system prevents the laptop from starting up while all of your files remain intact underneath. In most cases we restore the file system from an image of the drive and extract your data.
We provide data recovery services on all models within the Fujitsu range, including Lifebook laptops (E, A, S, U and T Series), older Amilo laptops, Stylistic tablets and 2-in-1s that have removable storage, and Esprimo desktop PCs. The age or condition of the laptop itself rarely matters, as the recovery is done from the drive.
The recovery is carried out on the hard drive (or SSD), as opposed to the laptop. Remove the Fujitsu's hard disk or SSD: most probably there will be a few screws behind a service hatch. Once you've had a quote by phoning us on 0800 689 0668 or from our free online diagnostic, all that we require is the drive itself. We fix any mechanical or electronic faults on the drive on our repair bench first, then using hardware imagers we create an exact copy of the entire drive. After that, we rebuild your file system and recover your files. If you'd rather not remove the drive yourself, many local computer shops can do it for a small charge, or call us and we'll talk you through it.
Before sending in a drive, please get a quote, either from our free online diagnostic or by calling us on 0800 689 0668. To clarify, we only accept the drive itself from your laptop (we won't accept the whole laptop), as we are unable to provide an internal drive removal service. It's also worth noting that a few very thin modern laptops and tablets have flash memory permanently attached to the main circuit board (motherboard), so it can't be removed and sent to us, and we can't recover it. We also don't recover data from mobile phones or tablets. If you're not sure whether your Fujitsu has a removable drive, give us a ring on the freephone before you send anything and we'll tell you. More information can be found on our laptop recovery and SSD recovery pages, and our typical data recovery costs are also available.
If you'd like to find out what's still on the drive, the diagnostic is free and the quote is fixed, and on logical recoveries you only pay if we recover your data, so start online or ring the freephone.
Before you send anything in, we will need to give you a quote, which you can get by ringing us or through the free online diagnostic. Once you have it, the device can be posted to us tracked and insured, or dropped off at the Guildford lab if you would rather bring it in yourself.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV/DVR or server? You will need to remove the internal hard drive or SSD and send us just the drive, as we are unable to remove the drive for you. We also cannot recover storage soldered onto a motherboard, such as in Apple Silicon Macs and some thin laptops. Only drives that can be removed from a machine and sent to us can be recovered. If you are unsure whether your device has a removable drive, please call us before sending. RAID, server and SAN drives need to be removed from their enclosure and labelled by bay. For a NAS, send the disks themselves if they are removable, otherwise the entire NAS device. An external single drive should come to us whole, along with its cable and power supply.
↓ Print the booking-in & shipping form (PDF)
Please mark the package for the attention of Guildford Data Recovery, and we will call you as soon as we have diagnosed your media.
Unsure as to how to proceed with sending the item in for recovery? Then simply call 0800 689 0668, or complete the free online diagnostic prior to dispatching the item to obtain your price quotation.