Home / Locations / Feltham

Data Recovery Feltham

On Heathrow's doorstep in west London, Feltham's businesses and households post us failed drives and downed servers — free diagnostic on arrival, no fix, no fee on logical jobs.

Free diagnostic for every Feltham customer. Fixed quote before any work — no fix, no fee.

// data recovery for feltham

Feltham straddles the line between suburban west London and the commercial sprawl around Heathrow, and its TW13 and TW14 jobs split much the same way. On one side, family PCs and external drives from the streets around Feltham High Street; on the other, failed workstation drives, NAS boxes and small servers from the freight, trade and logistics firms clustered near the airport. When a business system goes down, the cost isn't the hardware — it's the standstill, which is why we fast-track anything business-critical.

Although we're rooted in Staines just to the south, there's no counter to visit — the service is post-in and courier throughout. For a single drive, tracked Special Delivery reaches the lab next working day; for a server or a set of RAID disks, we book a free insured courier from your Feltham premises. Everything goes to our send-in lab in Guildford, and urgent jobs are flagged the moment they arrive.

The process doesn't change with the size of the job: a free diagnostic, then one fixed written quote to approve before any work starts, and no fix, no fee on logical recoveries. Mechanically and electrically failed drives are quoted up front with a 50% deposit for clean-room work. We handle drives, SSDs, memory cards, NAS and RAID — but not phones, tablets, or storage soldered to a motherboard.

// what we recover

Devices we recover for Feltham

// getting your device to us

Post or courier your device from Feltham — it's simple

Most customers post or courier their media to us.

Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.

  • Wrap the device in bubble wrap or a padded envelope — no need to include cables or power supplies.
  • Print and enclose the booking-in & shipping form (PDF) with your name, phone number and a brief description of what happened.
  • Send by Royal Mail Special Delivery or any tracked courier for full insurance in transit.
  • Prefer to hand it over in person? You can drop it in at reception at the address shown, Mon–Fri 9:00am–5:30pm.
// send your device to your nearest location

Guildford Data Recovery

Building 2, Ground Floor
Guildford Business Park
Guildford, GU2 8XH

↓ Print the booking-in & shipping form (PDF)

Mark the package for the attention of Guildford Data Recovery and we'll call you as soon as we diagnose your media.

Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.

// feltham questions

Common questions

Yes. Tell us it's business-critical when you call 0800 689 0668 and we'll prioritise the diagnostic and arrange same-day or next-day free courier collection from Feltham. Power the server down first and don't attempt a rebuild — that protects the data.
Yes — Feltham, Bedfont, Hanworth and the industrial units around the airport all use the post-in and courier service. Distance to our Guildford location makes no difference to price or priority; the courier does the travelling, not you.
Yes — every device is logged into a secure lab, handled under GDPR, and recovered data is returned encrypted. Our working copies are securely wiped once you've confirmed you have your files back. Business confidentiality agreements are available on request.

Feltham, your data is closer than you think.

Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.