Home / Case Studies

Recovery case studies

Real jobs from our lab, written up from the enquiries as they came in — the device, the fault, the exact diagnostic and how the data came back.

// 35 case files
Desktop Externals & Aging Drives

Four Months Old and Thumping

New Does Not Mean Immune

External DriveClicking / MechanicalNot Detected
Read case file →
Desktop Externals & Aging Drives

I Swapped the Platters Myself

Identical Model Is Not Identical Enough

Hard DriveClicking / Mechanical
Read case file →
Desktop Externals & Aging Drives

Select Where to Boot From

The Machine Can No Longer Find Its Drive

Laptop / PCHard DriveBoot FailureNot Detected
Read case file →
Desktop Externals & Aging Drives

The Backup Drive Failed Too

Two Drives, One Cause, Two Recoveries

External DriveHard DriveClicking / Mechanical
Read case file →
Formatted & Logical Faults

The Drive Shows as RAW

RAW Is a Missing Label, Not an Empty Disk

External DriveCorruption / Filesystem
Read case file →
Mac & Apple Systems

A Folder With a Question Mark

The Question Mark Means No System Found

MacHard DriveBoot FailureClicking / Mechanical
Read case file →
Mac & Apple Systems

Photoshop Crashed and Ejected the Disk

The Password Prompt Is a Symptom, Not the Cause

External DriveMacCorruption / FilesystemEncryption / BitLocker
Read case file →
NAS & Network Storage

RAID 0 Has No Spare Half

Striping Trades Safety for Speed

RAID / NASRAID Failure
Read case file →
Portable Drives

It Spins, but Nothing Finds It

Spinning Is Only the First Good Sign

External DriveNot DetectedDeleted / Formatted
Read case file →

Not sure which one matches your device?

Send us the symptoms — free diagnostic, fixed quote, no fix no fee.