Right on Heathrow's perimeter, Stanwell's aviation and cargo businesses — and its homes — send us failed drives that can't wait, posted in free and diagnosed free on arrival.
Free diagnostic for every Stanwell customer. Fixed quote before any work — no fix, no fee.
Few places sit closer to Heathrow than Stanwell — the runways are practically over the rooftops — and the TW19 work we see carries an aviation and logistics flavour: cargo-handling and freight-forwarding offices with failed servers, workstation drives from the businesses lining Stanwell Moor Road, and NAS units that dropped a disk overnight. Between the reservoirs and the airport there's a solid residential core too, so family laptops and photo drives arrive alongside the commercial jobs.
We operate from Staines as a post-in and courier service, so nobody in Stanwell needs to down tools and drive anywhere. A single drive goes by tracked, insured post; servers and multiple RAID disks are collected free by courier from your premises. It all travels to our Guildford send-in lab, a short run down the A3, where a business-critical job is flagged for priority the instant it's booked in.
Whatever arrives, the deal is the same: a free diagnostic, one fixed written quote you approve before work begins, and no fix, no fee on logical recoveries. Clean-room work on mechanical, electrical, water and fire damage carries a 50% deposit up front, always quoted before we start. One thing worth checking early — we can't recover phones, tablets, or flash storage soldered onto a motherboard, so ultrabooks with non-removable SSDs are worth a quick call first.
Most customers post or courier their media to us.
Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the internal hard drive or SSD and send us just the drive — we don't provide an internal drive-removal service. We don't recover storage soldered to a motherboard (e.g. Apple Silicon Macs and some thin laptops) — only drives that can be removed and sent to us.
↓ Print the booking-in & shipping form (PDF)
Mark the package for the attention of Guildford Data Recovery and we'll call you as soon as we diagnose your media.
Not sure what to send? Call 0800 689 0668 first or use the free online diagnostic.
Free diagnostic, fixed quote, no fix no fee — start now or call the freephone.